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Obj. 3: Retention and VL Sup #1709

Retention Tracking to maintain positive trend.

Added by Babara Ngum about 1 year ago. Updated about 1 year ago.

Status:
New
Priority:
High
Assignee:
Babara Ngum
Start date:
09/12/2023
Due date:
09/30/2023 (about 12 months late)
% Done:

30%

Estimated time:
3.00 h
Spent time:
19.00 h

Description

Started with our weekly retention group calls at CHUY for the month of September.
In the month of August, we recorded 86 defaulters, 35 IITs, and 12 LTFUs. As of last week, we have 17 defaulters returned which is below our weekly target of 22 weekly and 1 IIT returned despite having a weekly target of 9.
In our 1-month absence, we have 31 fake clients hence they will not be returning despite tracking.
we will try to bring back the IITs and LTFU we have so as to ensure good retention is maintained despite the ongoing cleaning of the active file.

In the tracking for the week for potential IITs, as of yesterday, we have 7 who promised to return, 18 whose numbers not going through, 7 voice mails, and 6 out of town.
We will be searching through patient files as it was done yesterday for numbers not going through.

Additional Details
Rate $ Hourly
Additional Assignee

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